Contact ConnectSphere Travel
We are here to assist you with your queries regarding travel eSIMs, European coverage, and optimising your connectivity abroad. Whether you have a specific question about data plans, need clarification on roaming alternatives, or seek advice on managing connectivity costs, our team is ready to provide helpful, unbiased information.
Please review the information below to ensure your enquiry is directed appropriately. While we strive to offer comprehensive guidance, we are an information service and do not provide direct technical support for eSIM activation or troubleshooting issues with specific mobile carriers.
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Email Contact
For general enquiries, feedback, or detailed questions, you can reach us directly via email:
Email: [email protected]
We aim to respond to all email enquiries within 2-3 business days. Please provide as much detail as possible in your message to help us provide you with the most accurate and useful information.
Send Us a Message
Alternatively, you can use the contact form below to submit your enquiry. This ensures all necessary information is captured from the outset.
Important Disclaimer
- Emergency Services
- This is not an emergency service. For urgent matters, such as issues with an active eSIM service, network outages, or critical support for your mobile connectivity, please contact your mobile carrier directly or visit their official support channels. We cannot provide real-time technical support or intervene with service providers on your behalf.
- Technical Support
- While we offer advice on choosing and understanding eSIMs, we do not provide technical troubleshooting for specific devices or eSIM installations. For device-specific issues, consult your device manufacturer's support resources or the support documentation provided by your chosen eSIM provider.
- Information Accuracy
- The information we provide is based on current market data and general understanding of eSIM technology. However, prices, plans, and network coverages are subject to change by providers. We recommend verifying specific details directly with the eSIM provider before making a purchase.
Our Location
ConnectSphere Travel operates globally as an online service. Our team is distributed across Europe, allowing us to maintain a broad perspective on regional connectivity nuances.
Location: Europe (remote / online)
We look forward to hearing from you and assisting you in making your travel connectivity seamless and cost-effective.